Tower House Computers now offers 24/7 remote monitoring and management for home PC’s & SMB’s.
This type of service was once only available to corporations. We have created a system that is affordable, simple, and effective at keeping your PC updated and virus free. We are so certain about it we guarantee it! If your PC gets a virus we will fix it FREE!
What is included:
- 24/7 monitoring of PC’s health. We get alerts for many different events such as virus/malware detected, Windows Updates successful/failed, signs of hard drive failure, abnormal CPU/memory/network activity and much more.
- Enterprise Grade Antivirus and Anti-malware software which is based on award winning BitDefender Endpoint Protection for business.
- Web filtering to keep you safe while browsing the internet.
- Scheduled cleaning of web browsers, cache, temp files, cookies etc.
- Third party program updates managed (Adobe, Apple, Google, Mozilla, Java, Office, etc.)
- Windows updates and patches are monitored and maintained.
- Instant remote access for on demand support and repairs (optional)
- Remote access for customer use. You can remote in to your PC from anywhere.
- Priority service for any repairs in shop or remote.
- Free or discounted pickup and delivery if your PC needs to come in for repairs.
- 9-5 or anytime by appointment phone support with special number for 24/7 customers only.
- Great for small and medium size business’s! Business clients receive the highest level of monitoring and support. Business prices may vary slightly. NO contracts! Call 636.441.8181 for more info.
Most computers on Tower House 24/7 will never need to come in for tune-ups. Your PC will always be clean and up to date. You may need to bring your PC in periodically to get dusted out which has always been a free service.
What is not included:
- Onsite service
- Hardware failures
- Intentional misuse or neglect that cause virus infections
- Bad browsing habits i.e. P2P file sharing, adult sites, etc.
- Tutoring/ Lessons
- We offer higher tiers of service that can include all the above. Call for pricing.
Price starts a $30 per month per PC. Multi device discounts available.
NO CONTRACTS!
Tower House Computers
Advanced Antivirus
BitDefender Endpoint Protection is an enterprise grade antivirus and it protects against threats across email, browsers, files, URLs, ads, apps,more in real time. It is also very light weight and uses minimal resources on your PC. Also from the web portal we will get alerts if anything is not working perfectly. You can rest easy knowing your PC is always protected!
Award Winning Business Class Antivirus
Premium includes scheduled malware scans. Also regular cleaning of temporary files, cookies, etc. With this system we get alerts if CPU or memory resources are higher than normal and could be a sign of virus activity. NO antivirus can be 100% effective but we believe this system is close enough that we GUARANTEE it!